Privacy Policy
Last updated: November 12, 2026
At Tot Guard, available at totguard.baby, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, when we share it, and the choices available to you.
Information We Collect
We may collect information you provide when you place an order, contact us, create or use an account, sign up for updates, or otherwise interact with our shop. This may include your name, email address, billing and shipping details, order information, and any information included in messages you send to us.
We may also automatically receive limited technical information when you visit our website, such as your IP address, browser type, device information, approximate location, pages viewed, and information about how you use the site.
How We Use Your Information
We use personal information to:
- Process and fulfill orders;
- Provide customer service and respond to questions;
- Send order confirmations, shipping updates, and other service-related messages;
- Improve, personalize, and maintain our website and products;
- Detect, prevent, and address fraud, misuse, security issues, and technical problems;
- Comply with applicable laws and protect our rights.
Where permitted by law, we may send marketing messages if you have requested them or otherwise permitted us to do so. You can unsubscribe from marketing emails at any time by following the instructions in the message.
Cookies and Similar Technologies
We may use cookies and similar technologies to keep the website working, remember preferences, understand website traffic, and improve your shopping experience. You can adjust your browser settings to refuse or delete cookies, although some website features may not work properly as a result.
How We Share Information
We do not sell your personal information. We may share information only as reasonably necessary to operate the shop, including with service providers that help us process payments, fulfill and deliver orders, host or maintain the website, provide analytics, or send communications.
We may also disclose information when required by law, to respond to lawful requests, to protect the safety or rights of customers or others, or in connection with a business transfer or reorganization. Service providers may use information only to provide services to us and must handle it in accordance with applicable requirements.
Payments
Payments are handled by payment service providers. We generally do not receive or store complete payment card numbers. Payment information is processed according to the provider's privacy policy and security practices.
Data Retention
We keep personal information only for as long as reasonably necessary for the purposes described in this policy, including order fulfillment, customer service, accounting, dispute resolution, security, and legal compliance.
Data Security
We use reasonable administrative, technical, and organizational measures to protect personal information. However, no method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Your Privacy Choices
Depending on where you live, you may have rights to request access to, correction of, deletion of, or a copy of your personal information. You may also have the right to object to or restrict certain processing, withdraw consent where processing is based on consent, or opt out of marketing communications.
To make a privacy request or ask a question about this policy, email support@totguard.baby. We may need to verify your identity before completing a request. You will not be treated unfairly for exercising applicable privacy rights.
Children's Privacy
Our website is not intended for children under the age required by applicable law to provide personal information without parental consent. We do not knowingly collect personal information from children in violation of applicable law. If you believe a child has provided us with personal information, please contact us so we can review and delete it where appropriate.
International Visitors
Our team works from the United States, and information may be processed or stored in the United States or other locations where our service providers operate. Privacy protections in those locations may differ from those in your country.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and revise the date above. Your continued use of the website after an update means the revised policy applies to your use of the website, to the extent permitted by law.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please email support@totguard.baby.